The Return To Normalcy

A Return To Normalcy Hello and welcome back!!! I hope everyone has had a wonderful Labor Day Weekend. Here in the car world, we were busy with Labor Day Sales but now things are back to normal. Normal not just in terms of Labor Day Events, but the car business. It would appear that we […]
The Playbook

Car dealerships are an interesting place. They have a sort of monopoly on how business is transacted and the customer pretty much has to follow along. Of course, you can look around and hopefully find that one dealer that does it a little different this time, but that’s a lot of time spent on your […]
Gin and Tonic on the Patio

It’s been a long week–a good week but a long week. We’ve helped a few customers and made a few friends. Laughed too hard at our Dad jokes. But the reality is that you just gotta say it’s been a winning week. But our week isn’t done yet because we have […]
A Bonanza of Profits

2021 has been a crazy year in the car business. Chip shortages mean that manufacturers are not able to build their normal inventories. The New York Times tells us that across the board, automobile manufacturers are seeing a decline in sales volume. And a decline in sales volume means a decline in profit. Uh, not so fast: “Despite the shortage, […]
Steak And Sizzle

Hello everyone, and I hope you have a great week. When I was training my car salespeople, one of the things I always wanted them to find out was what the customer was going to use the vehicle for because knowing this info gave me so much more control over the sales process. […]
Sit Back And Relax

I started a subscription to an automobile news service called, “Automotive News”. Normally you get a big magazine delivered once a week and when I was running my car dealerships, kicking back and reading it was something I looked forward to. Anyway, I now like being at least a little green so this time I […]
Your Wants and Needs

We don’t care what brand of car you buy. We don’t care if you want a car or truck or SUV. We don’t care if you want two wheel drive or four wheel drive. We do not have an agenda to sell you a vehicle from a specific dealership. […]
Crazy Stupid Money For You

Back in May we wrote about the used car market just absolutely crazy and it is still not slowing down. CNN On July 2nd In May, we told you the about the chip shortage creating part of this problem and now, manufacturers are finally able to get new cars out […]
The Chips Are Down!!!!!

The National Automobile Dealers Association publishes a monthly Used Car Guide and it’s what we use to evaluate a customer’s trade-in. For as long as we have been in the car business, the book (FYI, it’s a yellow book and not a blue book) has been published monthly. That has changed in the past couple […]
Saying Yes Is Expensive

It’s a nice car, but you don’t want to show any emotion. You don’t want to let the salesman know you REALLY like the car. You are a rock. There is no way that salesman will be able to sell you this car because you are not going to let him “win”. I […]